Levitsky Concept
Initializing systems000%
Левицкий Концепт
All missions

Mission 04

Support

We maintain and evolve our existing clients' apps: keep them in orbit, update them, improve them and react to failures before users notice.

We take on both projects we built and inherited systems. Onboarding runs through our system: you submit a request, describe the project in a questionnaire — and we set up monitoring, no endless calls. Transparent SLAs, clear reporting and predictable cost.

What's included

24/7 monitoring

We track availability, errors and load, and learn about issues before the client does.

Updates & patches

Timely dependency updates and vulnerability fixes with no downtime.

On-demand improvements

New features, fixes and enhancements within a clear, flexible hours budget.

Backups

Regular backups and tested data recovery scenarios.

Guaranteed SLA

Fixed response and resolution times — from standard to priority.

Reporting

Transparent reports on work done, incidents and system health.

Work trajectory

  1. Stage 01

    Project audit

    We study the code, infrastructure and risk points before maintenance starts.

  2. Stage 02

    Monitoring setup

    We connect alerts, logs and metrics, and lock in the SLA.

  3. Stage 03

    Maintenance

    We support, update and evolve the system on an agreed schedule.

  4. Stage 04

    Growth

    We propose improvements based on data and user feedback.

Other missions

Mission control

Ready for launch? Let's break down the mission.

Tell us about the task — you'll get a trajectory, timeline and estimate within days.

or write to us directly
hello@levitsky-c.ru